For proper and timely delivery of regular statements regarding your account, or regarding any other legal notices that the Company shall deliver at your contact address, it is of special importance for your data to be completely accurate and timely updated in the Members Register of the Pension Funds managed by KB First Pension Company AD Skopje.
Accurate data will allow us to have a timely, regular and effective communication with each of you.
Updating/correction in writing: Updating and correction of personal data of a member of the Mandatory Pension Fund is carried out with a direct inspection of the personal identification document of the person requesting the change of data, by an authorized person of the company or an agent. Additional information on the procedure for updating or correcting personal data, through our representative, can be obtained via the contact numbers of the Company.
Updating/correction of data by delivery of a completed and signed Request for updating data by mail: In this type of data update, you will be contacted by the Company in order to determine your identity, during which the telephone conversation will be recorded.
Updating/correction of data by telephone: This type of updating/correction is used to update the residential address and/or correspondence address of a member and can be done by telephone, by calling the contact numbers of the Company.
Request for updating/correction of data
Online change of personal data
In order to change your personal data, you need a VERIFICATION CODE by which You will personally confirm the new data in Your account.
You can obtain the verification code via your e-mail address or your home address (correspondence address), previously registered in the Company’s records.
In order to register your e-mail address or to request the delivery of a VERIFICATION CODE, please contact us on the telephone number 02/ 32 43 777 or 02/ 32 43 772.
After obtaining the code, please do the following:
- Log in to MY ACCOUNT, using the username and password assigned by the Company and submitted along with the annual report on retirement savings.
- Within your profile, make the change of the required data, using large Cyrillic letters for the name, surname and address and do not enter the following symbols in the phone field: – and /.
- Click Save and afterwards the portal will request you to enter the VERIFICATION CODE.
- Enter the code issued by the Company and click Submit.